Shipping Policy
We ship to all 50 US states. Free standard shipping on orders over $65.
Shipping Options
- Standard Shipping (5-7 business days): $5.99
- Expedited Shipping (2-3 business days): $12.99
- Overnight Shipping (1 business day): $24.99
- Free Shipping: Orders $65+
Processing Time
Orders are processed within 1-2 business days. You'll receive a tracking number via email once your order ships.
Return Policy
We offer a 30-day return policy on all items. Items must be unused, in original packaging, and in the same condition received.
How to Return
- Email support@crestedhaven.com within 30 days of delivery
- We'll send a prepaid return label
- Pack items securely and drop off at any carrier location
- Refund processed within 5 business days of receipt
Non-Returnable Items
Opened food and nutrition products cannot be returned for safety reasons. All other items are eligible for return.